How can I make returns or exchanges?

For online returns or exchanges, please contact info@argentovivo.us. For products purchased at a retail store or boutique, please contact the store directly. 

For further assistance, please email info@argentovivo.us

 

What is your return and exchange policy?

Customer satisfaction is of the utmost importance to us. Unused and undamaged products can be returned within 7 days of the purchase. 

(Same policy is applied for in-store purchases. Please contact store where purchased for further assistance.)  A refund is not guaranteed & is subject to our review of the returned product.  To follow up on your return, contact info@argentovivo.us. Shipping costs will not be refunded on any returns.

 

PROMO CODES CANNOT BE ADDED AFTER CHECKING OUT/COMPLETING YOUR PURCHASE. ANY PURCHASE MADE WITH A PROMOTIONAL CODE IS FINAL SALE.

 **Personalized items are Non-Refundable.  This includes engraving, custom orders & all items listed under our personalization section.

 

Why is my promo code not working?

Please email info@argentovivo.us if your promo code is not working.

*AVFREESHIPPING only works on orders with SUBTOTALS over $150.

 

Wholesale?

Want to carry Argento Vivo in your store? Please email info@argentovivo.us

If you are interested in setting up a showroom wholesale appointment please contact info@argentovivo.us for more details.

 

You are sold out of the piece I want. When will you have more? 

Please contact info@argentovivo.us for any inquiries about sold out merchandise.